Database updated: 27 October 2026

Safety Information

Medsafe Online Recall Database

Detail of Recall

Type of Product:Device
Medsafe Reference:24187
Brand Name:Sara 3000, Plus, Lite, Flex, Combilizer. Maxi Twin, Compact, Move, 500. Maxi Sky 440, 600, 1000, Maxi Sky 2, Maxi Sky 2 Plus, Maxi Lite, Walker, Minstrel, Tenor; Miranti; Voyager; Bolero
Model:SN P0402544 to SN P0485889 (1 455 units manufactured in total)
Affected:
Software version:
Recalling Organisation:Arjo New Zealand Limited
34 Vestey Drive
Mt Wellington
AUCKLAND 1060
Contact Information:0800 000 151
Manufacturer:ArjoHuntleigh AB
Issue:It has been identified that the affected lifts operating with software version 0.3, 0.4 or 0.5, without a heatsink component applied to the PCB, can contribute to the premature wear of this part and prevent the user from operating the lift as outlined in the Instructions for Use (IFU), in particular utilization of raising/lowering or legs opening/closing function. The potential for this malfunction is caused by a fault in the PCB software.
Recall action type:Correction
Recall action:Software to be upgraded
Level of recall:Hospital/Pharmacy/Laboratory
Date Commenced:6/7/2020
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