Database updated: 27 October 2026

Safety Information

Medsafe Online Recall Database

Detail of Recall

Type of Product:Device
Medsafe Reference:24068
Brand Name:Xper Flex Cardio Physiomonitoring System
Model:Service Numbers: 453564241901, 453564241911, 453564483321, 453564483331, 453564621791, 453564621801, 453564669081
Affected:
Software version:
Recalling Organisation:Philips New Zealand Commercial Limited
Level 3
123 Carlton Gore Road
Newmarket
AUCKLAND 1023
Contact Information:0800 251 400
Manufacturer:Invivo, a division of Philips Medical Systems
Issue:Under certain conditions, real time waveforms may not be accurately plotted or displayed. This problem is related to the display of waveforms only, and all numeric data including invasive blood pressure (IBP), NIBP, respiratory rate, and end tidal CO2 are correct. Should this occur during the plotting of an ECG QRS complex on the ECG channel, the R wave may be shortened or missing or the QRS complex may appear slightly broader. A pressure or other phasic waveform may appear to have a "notch" or a "flattened" appearance.
Recall action type:Correction
Recall action:Software to be upgraded
Level of recall:Hospital/Pharmacy/Laboratory
Date Commenced:11/1/2019
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