Database updated: 27 October 2026

Safety Information

Medsafe Online Recall Database

Detail of Recall

Type of Product:Device
Medsafe Reference:24042
Brand Name:Philips MR Systems Intera, Enterprise, Achieva, Achieva XT, Achieva Conversion, Panaorama HFO, Ingenia, Smartpath to dStream, Multiva, Prodiva, MR-OR, MR-RT, MR-Linac, MR-MarlinIngenia Series
Model:Intera, Omniva, Enterprise, Achieva, Achieva XR, Achieva Conversion, Panorama HFO, Ingenia, SmartPath to dStream, Multiva, Prodiva, MR-OR, MR-RT, MR-Linac, MR-Marlin systems
Affected:
Software version:
Recalling Organisation:Philips New Zealand Commercial Limited
Level 3
123 Carlton Gore Road
Newmarket
AUCKLAND 1023
Contact Information:0800 251 400
Manufacturer:Philips Medical Systems Nederland BV
Issue:In very rare cases, due to external influences (hospital facility maintenance, water leakage, degradation of speaker fixation) during the lifetime of the MR system, the ceiling speaker(s) could fall from their position and be pulled to the MR system by the magnetic field.
Recall action type:Correction
Recall action:
Level of recall:Hospital/Pharmacy/Laboratory
Date Commenced:3/1/2019
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