Database updated: 27 October 2026

Safety Information

Medsafe Online Recall Database

Detail of Recall

Type of Product:Device
Medsafe Reference:24009
Brand Name:Instrument: TS-10 instrument
Model:Affected Instruments: SN#11001~11504
Affected:
Software version:
Recalling Organisation:Roche Diagnostics (NZ) Ltd
15 Rakino Way
Mt Wellington
AUCKLAND 1644
Contact Information:0800 363 622
Manufacturer:Sysmex Corporation
Issue:When "Sample Pool Error" (Error No. 61.6180) occurred, there was a possibility that a sample tube could be damaged if recovery operation was not performed properly.
Recall action type:Correction
Recall action:Manufacturer to issue advice regarding use
Level of recall:Hospital/Pharmacy/Laboratory
Date Commenced:18/12/2018
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