Database updated: 27 October 2026

Safety Information

Medsafe Online Recall Database

Detail of Recall

Type of Product:Device
Medsafe Reference:23907
Brand Name:cobas c311, cobas c702, cobas c501/502
Model:
Affected:Bilirubin Total Gen.3 cobas c - Tina-quant IgM Gen.2 - Lactate Gen.2 cobas c
Software version:
Recalling Organisation:Roche Diagnostics (NZ) Ltd
15 Rakino Way
Mt Wellington
AUCKLAND 1644
Contact Information:0800 363 622
Manufacturer:Roche Diagnostics GmbH
Issue:In readiness for the introduction of a new analyser, selected endogenous drug interferences in serum/plasma, urine and CSF (cerebrospinal fluid) were assessed for their potential risk on all Roche tests and corresponding platforms.
The cause for the interference is the direct concentration-dependent interaction of the interferent with the test system.
Recall action type:Correction
Recall action:Manufacturer to issue advice regarding use
Level of recall:Hospital/Pharmacy/Laboratory
Date Commenced:28/11/2018
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