Database updated: 27 October 2026

Safety Information

Medsafe Online Recall Database

Detail of Recall

Type of Product:Device
Medsafe Reference:23839
Brand Name: CT Lightspeed Family
Model: CT SmartStep Localization
Affected:
Software version:
Recalling Organisation:GE Healthcare Limited
Level 7, Vero Centre
48 Shortland St
Auckland 1010
Contact Information:0800 659 465
Manufacturer:GE Medical Systems LLC
Issue:The manufacturer has become aware of a localization error on Revolution CT systems equipped with the SmartStep Option. The Z location displayed on image annotation and on the gantry display may not be the actual location of the table. This can occur if:
1. The table has been moved all the way out of the gantry using the 'Out' button on the gantry control or the 'Unload Pedal'.
2. The table is then moved back into the gantry using the 'Move to start location' button on the Hand Held Controller.
In this situation, if a scan is initiated by the user, the scan may be acquired in the wrong location. An additional scan may be necessary.
Recall action type:Correction
Recall action:Manufacturer to issue advice regarding use
Level of recall:Hospital/Pharmacy/Laboratory
Date Commenced:13/11/2018
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