Database updated: 27 October 2026

Safety Information

Medsafe Online Recall Database

Detail of Recall

Type of Product:Device
Medsafe Reference:23815
Brand Name:Eurotrol Quality Control material_bovine
Model:
Affected:Eurotrol_HemoTrol Normal (Level 2) Batch no 81102 and Eurotrol_HemoTrol High (Level 3) Batch no 82403
Software version:
Recalling Organisation:Radiometer Pacific
Suite 1
1/30 Benedicts Street
Eden Terrace
Auckland 1010
Contact Information:0800 723 722
Manufacturer:Eurotrol BV
Issue:The manufacturer is recalling the HemoCue quality control material due to incorrect measurement results caused by microbial contamination identified in approximately 20% of the product. The failure results in values reading lower than expected. Devices are being recalled as a precaution.
Recall action type:Recall
Recall action:Product to be destroyed
Level of recall:Hospital/Pharmacy/Laboratory
Date Commenced:8/11/2018
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