Database updated: 27 October 2026
Safety Information
Medsafe Online Recall Database
Detail of Recall
| Type of Product: | Device |
| Medsafe Reference: | 23687 |
| Brand Name: | Hamburg DXR |
| Model: | Affects all DigitalDiagnost systems with system software versions 4.1.x or 4.2.x and stitching license |
| Affected: | |
| Software version: | |
| Recalling Organisation: | Philips New Zealand Commercial Limited Level 3 123 Carlton Gore Road Newmarket AUCKLAND 1023 |
| Contact Information: | 0800 251 400 |
| Manufacturer: | Philips Medical Systems DMC GmbH |
| Issue: | When stitching image acquisition by means of the SkyPlate detector, the system software is designed such that the expected interval between two consecutive images is not smaller than eight seconds. If the detector readout time is faster so that the next image could be read in a time interval shorter than eight seconds, the synchronization between the detector and the system software results in a system abort of the stitching run. If this occurs, the stitching run needs to be repeated from the beginning. |
| Recall action type: | Correction |
| Recall action: | Software to be upgraded |
| Level of recall: | Hospital/Pharmacy/Laboratory |
| Date Commenced: | 8/10/2018 |
