Database updated: 27 October 2026

Safety Information

Medsafe Online Recall Database

Detail of Recall

Type of Product:Device
Medsafe Reference:23568
Brand Name:Citadel Plus Bariatric Bed Frame System
Model:All Citadel Plus Beds
Affected:
Software version:
Recalling Organisation:Arjo New Zealand Limited
34 Vestey Drive
Mt Wellington
AUCKLAND 1060
Contact Information:0800 000 151
Manufacturer:ArjoHuntleigh AB
Issue:The manufacturer has identified that Power Drive function of the Citadel Plus bed may potentially be operated with only the left-handle Safety Switch depressed in conditions where the bed is driven forward and encounters heavy resistance (i.e. steep slopes in excess of >7º). This is due to a software deficiency that has been detected after receiving several customer complaints.
Recall action type:Correction
Recall action:Software to be upgraded
Level of recall:Hospital/Pharmacy/Laboratory
Date Commenced:7/9/2018
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