Database updated: 27 October 2026

Safety Information

Medsafe Online Recall Database

Detail of Recall

Type of Product:Device
Medsafe Reference:23530
Brand Name:cobas e411 immunoassay analysers
Model:All cobas e411 immunoassay analysers (both rack and disk versions), all software versions.
Affected:
Software version:
Recalling Organisation:Roche Diagnostics (NZ) Ltd
15 Rakino Way
Mt Wellington
AUCKLAND 1644
Contact Information:0800 363 622
Manufacturer:Roche Diagnostics GmbH
Issue:A new pinch valve (3 ASSY) for the cobas e 411 analyzer (disk and rack system) was released in April 2018. With the release of pinch valve 3 ASSY it was expected that the pinch valve tubing replacement would be performed by the Field Service Representative (engineer) during the yearly maintenance service. If the instrument performs more than 50,000 tests per year, the pinch valve tubing must be replaced every six months by the Field Service Representative (engineer).
Recall action type:Correction
Recall action:Product to be modified
Level of recall:Hospital/Pharmacy/Laboratory
Date Commenced:29/8/2018
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