Database updated: 27 October 2026
Safety Information
Medsafe Online Recall Database
Detail of Recall
| Type of Product: | Device |
| Medsafe Reference: | 23511 |
| Brand Name: | HeartStart HS1 & FRx |
| Model: | |
| Affected: | Printing error on the foil pouch |
| Software version: | |
| Recalling Organisation: | Philips New Zealand Commercial Limited Level 3 123 Carlton Gore Road Newmarket AUCKLAND 1023 |
| Contact Information: | 0800 251 400 |
| Manufacturer: | Philips Medical Systems |
| Issue: | The manufacturer has identified a printing error on the foil pouch in which the cartridges are supplied. These cartridges fit the Philips HeartStart HS1, OnSite and Home Automated External Defibrillators (AEDs) |
| Recall action type: | Correction |
| Recall action: | Manufacturer to issue advice regarding use |
| Level of recall: | Hospital/Pharmacy/Laboratory |
| Date Commenced: | 27/8/2018 |





