Database updated: 27 October 2026

Safety Information

Medsafe Online Recall Database

Detail of Recall

Type of Product:Device
Medsafe Reference:23511
Brand Name:HeartStart HS1 & FRx
Model:
Affected:Printing error on the foil pouch
Software version:
Recalling Organisation:Philips New Zealand Commercial Limited
Level 3
123 Carlton Gore Road
Newmarket
AUCKLAND 1023
Contact Information:0800 251 400
Manufacturer:Philips Medical Systems
Issue:The manufacturer has identified a printing error on the foil pouch in which the cartridges are supplied. These cartridges fit the Philips HeartStart HS1, OnSite and Home Automated External Defibrillators (AEDs)
Recall action type:Correction
Recall action:Manufacturer to issue advice regarding use
Level of recall:Hospital/Pharmacy/Laboratory
Date Commenced:27/8/2018
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