Database updated: 27 October 2026
Safety Information
Medsafe Online Recall Database
Detail of Recall
| Type of Product: | Device |
| Medsafe Reference: | 23411 |
| Brand Name: | Artis Q, Q.zen, zeego, zee systems |
| Model: | ARTIS Q and ARTIS Pheno |
| Affected: | |
| Software version: | |
| Recalling Organisation: | Siemens Healthcare (NZ) Ltd Millennium Centre, Part Level 2, Building A 600 Great South Road Ellerslie AUCKLAND 1051 |
| Contact Information: | 0800 310 300 |
| Manufacturer: | Siemens Healthcare GmbH |
| Issue: | In the affected Artis system the temperature of the detector could leave its designed working range (cool down) due to a wrongly configured temperature control unit. As as result the affected Artis system may take longer time (up to 90 minutes) from system start up until it is possible to acquire clinical images. |
| Recall action type: | Correction |
| Recall action: | Product to be modified |
| Level of recall: | Hospital/Pharmacy/Laboratory |
| Date Commenced: | 1/8/2018 |
