Database updated: 27 October 2026

Safety Information

Medsafe Online Recall Database

Detail of Recall

Type of Product:Device
Medsafe Reference:23292
Brand Name:BACTALERT VIRTUO Instrument
Model:BACT/ALERT® VIRTUO® A Unit, BACT/ALERT® VIRTUO® B Unit, BACT/ALERT® VIRTUO® A Unit China
Affected:
Software version:
Recalling Organisation:Medi'Ray New Zealand Ltd
53-55 Paul Matthews Road
Albany
Auckland 0632
Contact Information:0800 633 472
Manufacturer:Biomerieux SA
Issue:The BACT/ALERT VIRTUO Instrument Firmware version R2.0 allows relocation of the four (4) resident calibration standards so that Field System Engineers (FSE) can service the associated cells P24 - P27, where the calibration standards typically reside. If the calibration standards are not returned to the designated locations, an anomaly may occur.
Recall action type:Correction
Recall action:Manufacturer to issue advice regarding use
Level of recall:Hospital/Pharmacy/Laboratory
Date Commenced:4/7/2018
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