Database updated: 27 October 2026
Safety Information
Medsafe Online Recall Database
Detail of Recall
| Type of Product: | Device |
| Medsafe Reference: | 23268 |
| Brand Name: | Guardian Connect Mobile App |
| Model: | Part number: CSS7200 |
| Affected: | |
| Software version: | |
| Recalling Organisation: | Medtronic New Zealand Limited Unit 16 Mezzanine Level 5 Gloucester Park Road Onehunga AUCKLAND |
| Contact Information: | 0800 377 807 |
| Manufacturer: | Medtronic MiniMed |
| Issue: | The manufacturer has identified an issue in Apple iOS 11.3 & 11.4 that can sometimes prevent you from receiving a 'Lost Communication' alert after your Guardian™ Connect app is closed by the iPhone's operating system (iOS) in certain situations. The operating system may close the Guardian™ Connect app without alerting the user that the app is no longer running or communicating with the Guardian™ Connect transmitter. |
| Recall action type: | Correction |
| Recall action: | Software to be upgraded |
| Level of recall: | Hospital/Pharmacy/Laboratory |
| Date Commenced: | 2/7/2018 |
