Database updated: 27 October 2026

Safety Information

Medsafe Online Recall Database

Detail of Recall

Type of Product:Device
Medsafe Reference:23220
Brand Name:Artis Q, Q.zen, zeego, zee systems
Model:
Affected:Catalogue number – 10848282, 10848281, 10848280, 10848283, 10848355, 10849000
Software version:
Recalling Organisation:Siemens Healthcare (NZ) Ltd
Millennium Centre, Part Level 2, Building A
600 Great South Road
Ellerslie
AUCKLAND 1051
Contact Information:0800 310 300
Manufacturer:Siemens Healthcare GmbH
Issue: In case of a short-circuit within the X-ray tube a leakage current might cause an overload of the X-ray generator. If this leakage current keeps undetected it may damage the generator by overheating.
Recall action type:Correction
Recall action:Product to be modified
Level of recall:Hospital/Pharmacy/Laboratory
Date Commenced:25/6/2018
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