Database updated: 27 October 2026

Safety Information

Medsafe Online Recall Database

Detail of Recall

Type of Product:Device
Medsafe Reference:23038
Brand Name:Siemens Symbia T Series
Model:Symbia T
Affected:
Software version:
Recalling Organisation:Siemens Healthcare (NZ) Ltd
Millennium Centre, Part Level 2, Building A
600 Great South Road
Ellerslie
AUCKLAND 1051
Contact Information:0800 310 300
Manufacturer:Siemens Medical Solutions USA Inc
Brand Name:Siemens MI_Combination PET/CT
Model:Symbia Intevo SPECT/CT systems
Affected:
Software version:
Recalling Organisation:Siemens Healthcare (NZ) Ltd
Millennium Centre, Part Level 2, Building A
600 Great South Road
Ellerslie
AUCKLAND 1051
Contact Information:0800 310 300
Manufacturer:Siemens Medical Solutions USA Inc
Brand Name:Siemens Biograph mCT Hoffman Estates
Model: Biograph
Affected:
Software version:
Recalling Organisation:Siemens Healthcare (NZ) Ltd
Millennium Centre, Part Level 2, Building A
600 Great South Road
Ellerslie
AUCKLAND 1051
Contact Information:0800 310 300
Manufacturer:Siemens Medical Solutions USA Inc
Issue:The manufacturer is aware of potential, incorrect tube-current calculations by the CARE Dose4D algorithm when utilizing only PA or AP topograms. Depending on the geometrical shape of the skull, rare cases may occur in which the calculated dose distribution is not appropriate for scans that include the head, when based only on PA or AP topograms. The CARE Dose4D software may select the maximum tube current for the uppermost part of the skull, which incidentally leads to unnecessary radiation exposure.
Recall action type:Correction
Recall action:Manufacturer to issue advice regarding use
Level of recall:Wholesale
Date Commenced:28/5/2018
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