Database updated: 27 October 2026
Safety Information
Medsafe Online Recall Database
Detail of Recall
| Type of Product: | Device |
| Medsafe Reference: | 23017 |
| Brand Name: | Philips Xper Flex Cardio Physiomonitoring System |
| Model: | Xper Flex Cardio Patient Monitoring System (Flex Cardio) |
| Affected: | |
| Software version: | |
| Recalling Organisation: | Philips New Zealand Commercial Limited Level 3 123 Carlton Gore Road Newmarket AUCKLAND 1023 |
| Contact Information: | 0800 251 400 |
| Manufacturer: | Invivo, a division of Philips Medical Systems |
| Issue: | A problem has been detected in the Xper Flex Cardio Patient Monitoring System, it is possible for any of the following conditions to occur, which could result in delays in diagnosis or treatment: 1. Boom Monitor (display) may not display all active waveform and/or vital sign data. 2. Delayed audible and visual alarms at the Flex Cardio and Boom Monitor respectively, due to a mismatch between the alarm limits on the host system and the Flex Cardio/Boom Monitor. 3. After patient admission and case initiation at the host system, the case may not be fully transmitted to the Flex Cardio. |
| Recall action type: | Correction |
| Recall action: | Instructions for use to be updated |
| Level of recall: | Hospital/Pharmacy/Laboratory |
| Date Commenced: | 24/5/2018 |





