Database updated: 27 October 2026

Safety Information

Medsafe Online Recall Database

Detail of Recall

Type of Product:Device
Medsafe Reference:23017
Brand Name:Philips Xper Flex Cardio Physiomonitoring System
Model:Xper Flex Cardio Patient Monitoring System (Flex Cardio)
Affected:
Software version:
Recalling Organisation:Philips New Zealand Commercial Limited
Level 3
123 Carlton Gore Road
Newmarket
AUCKLAND 1023
Contact Information:0800 251 400
Manufacturer:Invivo, a division of Philips Medical Systems
Issue:A problem has been detected in the Xper Flex Cardio Patient Monitoring System, it is possible for any of the following conditions to occur, which could result in delays in diagnosis or treatment:
1. Boom Monitor (display) may not display all active waveform and/or vital sign data.
2. Delayed audible and visual alarms at the Flex Cardio and Boom Monitor respectively, due to a mismatch between the alarm limits on the host system and the Flex Cardio/Boom Monitor.
3. After patient admission and case initiation at the host system, the case may not be fully transmitted to the Flex Cardio.
Recall action type:Correction
Recall action:Instructions for use to be updated
Level of recall:Hospital/Pharmacy/Laboratory
Date Commenced:24/5/2018
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