Database updated: 27 October 2026
Safety Information
Medsafe Online Recall Database
Detail of Recall
| Type of Product: | Device |
| Medsafe Reference: | 22949 |
| Brand Name: | Artis Q, Q.zen, zeego, zee systems |
| Model: | Catalogue number – 10094137, 10094135, 10280959, 10848281, 10848283, 10094141 |
| Affected: | |
| Software version: | |
| Recalling Organisation: | Siemens Healthcare (NZ) Ltd Millennium Centre, Part Level 2, Building A 600 Great South Road Ellerslie AUCKLAND 1051 |
| Contact Information: | 0800 310 300 |
| Manufacturer: | Siemens Healthcare GmbH |
| Issue: | The manufacturer has indentified that the Large Display does not show an image due to a technical problem. This might occur after the Large Display returns from power save mode. The Large Display stays black without showing an error message. X-ray is still possible. The problem occurs sporadically and only when the display is returning from power save mode. It does not occur during an ongoing procedure. |
| Recall action type: | Correction |
| Recall action: | Software to be upgraded |
| Level of recall: | Hospital/Pharmacy/Laboratory |
| Date Commenced: | 8/5/2018 |
