Database updated: 27 October 2026

Safety Information

Medsafe Online Recall Database

Detail of Recall

Type of Product:Device
Medsafe Reference:22946
Brand Name:Accu-Chek Inform II test strips
Model:
Affected:Lot Number: 476618
Software version:
Recalling Organisation:Roche Diagnostics (NZ) Ltd
15 Rakino Way
Mt Wellington
AUCKLAND 1644
Contact Information:0800 363 622
Manufacturer:Roche Diagnostics GmbH
Issue:The manufacturer has identified a potential issue where specific lots for Accu-Chek Inform II test strips are not meeting product specifications. The issue has coincided with an observed higher than expected amount of Strip Errors Before Dose and an increased potential for biased results. Investigation of returned, complaint test strips identified cracking of the reagent and underlying electrode as the cause of the failures.
Recall action type:Recall
Recall action:Product to be destroyed
Level of recall:Hospital/Pharmacy/Laboratory
Date Commenced:8/5/2018
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