Database updated: 27 October 2026
Safety Information
Medsafe Online Recall Database
Detail of Recall
| Type of Product: | Device |
| Medsafe Reference: | 22903 |
| Brand Name: | Siemens SOMATOM go.UP and SOMATOM go.NOW Full BOdy CT System |
| Model: | 11061628 and 11061618 |
| Affected: | |
| Software version: | |
| Recalling Organisation: | Siemens Healthcare (NZ) Ltd Millennium Centre, Part Level 2, Building A 600 Great South Road Ellerslie AUCKLAND 1051 |
| Contact Information: | 0800 310 300 |
| Manufacturer: | Siemens Shanghai Medical Equipment Ltd |
| Issue: | Manufacturer has observed some malfunctions, which are as specified in the manufacturer's Customer Safety Advisory Notification that depending on specific workflow, aborting the scan process, image quality or reconstruction issues may require an additional scan that exposes the patient to an additional X-ray dose. The stability and image quality issues mentioed in the letter are solved by software updates and the respective upgrade is scheduled for the second half of 2018 |
| Recall action type: | Correction |
| Recall action: | Software to be upgraded |
| Level of recall: | Hospital/Pharmacy/Laboratory |
| Date Commenced: | 1/5/2018 |
