Database updated: 27 October 2026
Safety Information
Medsafe Online Recall Database
Detail of Recall
| Type of Product: | Device |
| Medsafe Reference: | 22786 |
| Brand Name: | Philips Ingenuity Core CT System |
| Model: | Ingenuity Core 128 family |
| Affected: | |
| Software version: | |
| Recalling Organisation: | Philips New Zealand Commercial Limited Level 3 123 Carlton Gore Road Newmarket AUCKLAND 1023 |
| Contact Information: | 0800 251 400 |
| Manufacturer: | Philips Medical Systems |
| Issue: | The manufacturer has become aware of a potential problem with the Ingenuity Core 128 family, that may have been infected with a virus before installation. The virus may encrypt files in a way that: " prevents system access, or " a patient undergoing a scan or recently scanned whose results have not been reviewed may require a CT rescan |
| Recall action type: | Correction |
| Recall action: | Software to be upgraded |
| Level of recall: | Hospital/Pharmacy/Laboratory |
| Date Commenced: | 9/4/2018 |
