Database updated: 27 October 2026

Safety Information

Medsafe Online Recall Database

Detail of Recall

Type of Product:Device
Medsafe Reference:22545
Brand Name:Mako - IIa - 38723 - RIO
Model:
Affected:ETHERNET CAT5-FIBRE CONVERTER All Lots
Software version:
Recalling Organisation:Stryker New Zealand Ltd
515 Mount Wellington Highway
Mount Wellington
AUCKLAND 1060
Contact Information:0800 787 9287
Manufacturer:Mako Surgical Corp
Issue:The manufacturer has discovered that certain Ethernet to Fibre Optic Converters did not pass testing due to a RIO Connection error. A RIO Connection error will occur when communication is lost between the RIO and the Guidance Module.
Recall action type:Correction
Recall action:Software to be upgraded
Level of recall:Hospital/Pharmacy/Laboratory
Date Commenced:31/1/2018
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