Database updated: 27 October 2026

Safety Information

Medsafe Online Recall Database

Detail of Recall

Type of Product:Device
Medsafe Reference:22452
Brand Name:Automate 2550 and 1250
Model:
Affected:Aliquotter Tip Present Sensor
Software version:
Recalling Organisation:Beckman Coulter NZ Ltd
Suite 2, Level 4
30 St Benedicts Street
Newton
AUCKLAND
Contact Information:0800 446 109
Manufacturer:Beckman Coulter Inc
Issue:The manufacturer has identified a rare potential issue with the tip present sensor within the Robot of the Aliquoter module. There has been one report of a misaligned sensor in an AutoMate system, which resulted in the system processing samples without pipette tips. A small number of samples were subject to cross-contamination and were sent to the error rack prior to analysis
Recall action type:Correction
Recall action:Manufacturer to issue advice regarding use
Level of recall:Hospital/Pharmacy/Laboratory
Date Commenced:25/1/2018
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