Database updated: 27 October 2026

Safety Information

Medsafe Online Recall Database

Detail of Recall

Type of Product:Device
Medsafe Reference:22431
Brand Name:Patient monitor, central unit
Model:
Affected:CSCS hardware platforms (MAI700 and MAS700) with V2.0.2 software only.
Software version:
Recalling Organisation:GE Healthcare Limited
Level 7, Vero Centre
48 Shortland St
Auckland 1010
Contact Information:0800 659 465
Manufacturer:GE Medical Systems Information Technologies Inc
Issue:After boot-up or system start up, CSCS V2.0.2 units may display unexpected NO COMM notifications in the Patient Multi-Viewer or Single Viewer window when the CSCS is connected to both the Mission Critical (MC) and the Information eXchange (IX) networks. If a NO COMM notification is displayed, all patient waveforms, parameter data and alarms are lost at the CSCS and patients admitted to Telemetry transmitters are unmonitored unless monitored via other central stations, bedside monitors or direct clinical observation.
Recall action type:Correction
Recall action:Software to be upgraded
Level of recall:Hospital/Pharmacy/Laboratory
Date Commenced:12/1/2018
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