Database updated: 27 October 2026

Safety Information

Medsafe Online Recall Database

Detail of Recall

Type of Product:Device
Medsafe Reference:22385
Brand Name:CELL-DYN Emerald 22
Model:
Affected:Serial Numbers: All instrument with serial numbers below 000700
Software version:
Recalling Organisation:Abbott Australasia Pty Ltd (NZ)
Abbott Laboratories NZ
4 Pacific Rise, Mt Wellington
Auckland 1060
Contact Information:61 2 93849717
Manufacturer:Abbott Laboratories
Issue:Abbott Haematology has identified the following issue with the CELL-DYN Emerald 22 Analyzer Application Software v3.0.0 when the IUO (Information Use Only) reporting option is disabled:
· For the printout of the Levey-Jennings (L-J) graphs, the WBC Subpopulation differential labels do not match the L-J graphs. The labels are displayed in the following order: LYM%, MON%, NEU%, EOS% and BAS%, instead of NEU%, LYM%, MON%, EOS%, and BAS%. The graphs themselves are in the order of NEU%, LYM%, MON%, EOS%, and BAS%.
The on-screen results as well as on-screen graphs are correct.
All printed QC raw data results are correct.
Recall action type:Correction
Recall action:Software to be upgraded
Level of recall:Hospital/Pharmacy/Laboratory
Date Commenced:19/12/2017
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