Database updated: 27 October 2026

Safety Information

Medsafe Online Recall Database

Detail of Recall

Type of Product:Device
Medsafe Reference:22333
Brand Name:Volcano - Imaging Systems
Model:
Affected:Configuration issue that affects some s5i, CORE and CORE Mobile systems with software version v3.5
Software version:
Recalling Organisation:Device Technologies New Zealand
47 Arrenway Drive
Albany
AUCKLAND 0632
Contact Information:09 913 2000
Manufacturer:Volcano Corporation, Volcarica SRL
Issue:The Microsoft Windows security settings on a small number of Impacted Systems were incorrectly configured during the manufacturing process. This misconfiguration can lead to a Windows Security Alert dialog being displayed when the system is switched from IVUS to the FFR/iFR mode. If the user responds to the dialog by selecting 'Allow Access',the device's network firewall settings will be modified, opening its network ports to potential unexpected communication from the hospital network to which the device may be connected.
Recall action type:Correction
Recall action:Manufacturer to issue advice regarding use
Level of recall:Hospital/Pharmacy/Laboratory
Date Commenced:30/11/2017
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