Database updated: 27 October 2026

Safety Information

Medsafe Online Recall Database

Detail of Recall

Type of Product:Device
Medsafe Reference:22328
Brand Name:Phadia Prime
Model:
Affected:With Phadia 250, Phadia 2500E/EE and Phadia 5000E/E+E running EliA tests
Software version:
Recalling Organisation:Abacus ALS Limited
55b Richard Pearse Drive
Airport Oaks
Auckland 2022
Contact Information:0800 222 170
Manufacturer:Phadia AB
Issue:Erroneous results may occur as a result of a software issue with all versions of the Phadia Prime software up to and including version 2.1.4 connected to the Phadia 250, Phadia 2500E/EE and Phadia 5000E/E+E instruments when running EliA tests.
Recall action type:Correction
Recall action:Software to be upgraded
Level of recall:Hospital/Pharmacy/Laboratory
Date Commenced:29/11/2017
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