Database updated: 27 October 2026
Safety Information
Medsafe Online Recall Database
Detail of Recall
| Type of Product: | Device |
| Medsafe Reference: | 22259 |
| Brand Name: | Surf Link Media |
| Model: | |
| Affected: | Surflink Media or Surflink Media 2 (Models 200 or 210) |
| Software version: | |
| Recalling Organisation: | Starkey Laboratories New Zealand Unit 1, 710 Great South Road Penrose Auckland 1061 |
| Contact Information: | |
| Manufacturer: | Starkey Laboratories Inc |
| Issue: | The manufacturer has recently become aware that the accessories may be operating outside their permissible frequency band (915-928 MHz), and may cause interference with mobile towers (operating in the frequency band 902-915 MHz). Any potential interference to mobile towers does not cause any interference or disruption to the accessories themselves. That is, the accessories continue to fully function/operate even though they may operate outside the frequency band 915-928 MHz. |
| Recall action type: | Correction |
| Recall action: | Software to be upgraded |
| Level of recall: | Hospital/Pharmacy/Laboratory |
| Date Commenced: | 15/11/2017 |
