Database updated: 27 October 2026

Safety Information

Medsafe Online Recall Database

Detail of Recall

Type of Product:Device
Medsafe Reference:22236
Brand Name:Bard Australia Pty Ltd - Heating unit, pad, water
Model:
Affected:ArcticGel Pad Universal Lots NGAW3898, NGBP1302, ArcticGel Cooling Kit Small Lots NGAZ2312, NGBN2492, ArcticGel Cooling Kit Medium Lot NGBN3536
Software version:
Recalling Organisation:Pharmacy Retailing (NZ) Ltd t/a Healthcare Logistics
54 Carbine Road
Mt Wellington
AUCKLAND
Contact Information:09 969 0705
Manufacturer:Medivance Inc
Issue:The manufacturer has determined that this issue affects specific lots of ArcticGel ™ Pad Kits. The affected units have the potential for there to be insufficient adhesion of the hydrogel to the pad. This can be easily identified if the hydrogel peels away with the release liner.
Recall action type:Correction
Recall action:Manufacturer to issue advice regarding use
Level of recall:Hospital/Pharmacy/Laboratory
Date Commenced:9/11/2017
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