Database updated: 27 October 2026
Safety Information
Medsafe Online Recall Database
Detail of Recall
| Type of Product: | Device |
| Medsafe Reference: | 22229 |
| Brand Name: | DxH500 open-Vial Hematology System |
| Model: | |
| Affected: | Ref B40601 |
| Software version: | 1.0.2 and 1.1 |
| Recalling Organisation: | Beckman Coulter NZ Ltd Suite 2, Level 4 30 St Benedicts Street Newton AUCKLAND |
| Contact Information: | 0800 446 109 |
| Manufacturer: | Beckman Coulter Ireland Inc |
| Issue: | An internal investigation has identified that if the Bleach Cycle is interrupted or aborted, the DxH 500 does not provide any warning message to the operator and the system does not sufficiently flush out residual bleach prior to sample analysis. Should a Bleach Cycle get interrupted, the subsequent software recovery to perform a Diluter Reset may not be sufficient to prevent the first immediate sample run from being affected. |
| Recall action type: | Correction |
| Recall action: | Software to be upgraded |
| Level of recall: | Hospital/Pharmacy/Laboratory |
| Date Commenced: | 8/11/2017 |
