Database updated: 27 October 2026
Safety Information
Medsafe Online Recall Database
Detail of Recall
| Type of Product: | Device |
| Medsafe Reference: | 22026 |
| Brand Name: | Artis Q, Q.zen, zeego, zee systems |
| Model: | |
| Affected: | Artis systems with wireless footswitch |
| Software version: | |
| Recalling Organisation: | Siemens Healthcare (NZ) Ltd Millennium Centre, Part Level 2, Building A 600 Great South Road Ellerslie AUCKLAND 1051 |
| Contact Information: | 0800 310 300 |
| Manufacturer: | Siemens Healthcare GmbH |
| Brand Name: | Artis one |
| Model: | |
| Affected: | Artis systems with wireless footswitch |
| Software version: | |
| Recalling Organisation: | Siemens Healthcare (NZ) Ltd Millennium Centre, Part Level 2, Building A 600 Great South Road Ellerslie AUCKLAND 1051 |
| Contact Information: | 0800 310 300 |
| Manufacturer: | Siemens Shenzhen Magnetic Resonance Ltd |
| Issue: | The wireless foot switch can fail due to impacts by external factors, such as electrostatic discharge that exceeds a certain intensity. If the wireless foot switch fails, it will no longer be possible to use it to release radiation. It will still be possible to trigger exposures if a wired foot switch or hand switch is present. Fluoroscopy with the hand switch is not possible. |
| Recall action type: | Correction |
| Recall action: | Software to be upgraded |
| Level of recall: | Hospital/Pharmacy/Laboratory |
| Date Commenced: | 26/9/2017 |
