Database updated: 27 October 2026
Safety Information
Medsafe Online Recall Database
Detail of Recall
| Type of Product: | Device |
| Medsafe Reference: | 21944 |
| Brand Name: | Measurement Modules |
| Model: | |
| Affected: | The ECG 12-lead option #C12 |
| Software version: | |
| Recalling Organisation: | Philips New Zealand Commercial Limited Level 3 123 Carlton Gore Road Newmarket AUCKLAND 1023 |
| Contact Information: | 0800 251 400 |
| Manufacturer: | Philips Medizin Systeme Boblingen GmbH |
| Brand Name: | Patient Monitors |
| Model: | |
| Affected: | The ECG 12-lead option #C12 |
| Software version: | |
| Recalling Organisation: | Philips New Zealand Commercial Limited Level 3 123 Carlton Gore Road Newmarket AUCKLAND 1023 |
| Contact Information: | 0800 251 400 |
| Manufacturer: | Philips Medizin Systeme Boblingen GmbH |
| Issue: | The manufacturer has recently discovered that when performing 12-lead ECG monitoring, if an affected monitor detects and alerts the user that the ECG lead set is damaged or otherwise not performing appropriately, it will apply corrective filtering that can distort the ST-segment, which could contribute to a misdiagnosis or a misinterpretation causing a delayed or even an incorrect treatment if relied on by the user. |
| Recall action type: | Correction |
| Recall action: | Software to be upgraded |
| Level of recall: | Hospital/Pharmacy/Laboratory |
| Date Commenced: | 7/9/2017 |
