Database updated: 27 October 2026

Safety Information

Medsafe Online Recall Database

Detail of Recall

Type of Product:Device
Medsafe Reference:21833
Brand Name:Sysmex® CS-5100
Model:
Affected:Sysmex® CS-5100, affected serial ID 24425 and below
Software version:
Recalling Organisation:Siemens Healthcare (NZ) Ltd
Millennium Centre, Part Level 2, Building A
600 Great South Road
Ellerslie
AUCKLAND 1051
Contact Information:0800 310 300
Manufacturer:Sysmex Corporation
Issue:Under rare circumstances there is a potential for a short circuit by a wiring between PCB and heater transistor or by malfunction of the transistor. In the worst case the overcurrent damages the PCB which may lead to a melting of the transistors until the instrument is powered off.
Recall action type:Correction
Recall action:Manufacturer to issue advice regarding use
Level of recall:Hospital/Pharmacy/Laboratory
Date Commenced:21/8/2017
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