Database updated: 27 October 2026

Safety Information

Medsafe Online Recall Database

Detail of Recall

Type of Product:Device
Medsafe Reference:21812
Brand Name:Abbott RealTime HIV-1 Assay
Model:
Affected:lots 474215 and lot 476139.
Software version:
Recalling Organisation:Abbott Australasia Pty Ltd (NZ)
Abbott Laboratories NZ
4 Pacific Rise, Mt Wellington
Auckland 1060
Contact Information:61 2 93849717
Manufacturer:Abbott Molecular Inc
Issue:The manufacturer has become aware that all lots may exhibit a higher than expected rate of error codes. For plasma samples, all lots have the potential to exhibit false “Not Detected” results for HIV samples less than 120 Copies/mL when using 0.6 mL assay application. For Dried Blood Spot (DBS) samples when using a 1-Spot protocol associated with the RealTime HIV-1 Package Insert 51-608282, all lots are performing in accordance with the detection rate within the RealTime HIV-1 package insert for DBS sample types. It has been identified that Lot 476139 may exhibit a higher than expected rate of error codes, misquantitation, and the potential to not detect HIV samples.
Recall action type:Recall
Recall action:Product to be destroyed
Level of recall:Hospital/Pharmacy/Laboratory
Date Commenced:14/8/2017
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