Database updated: 27 October 2026

Safety Information

Medsafe Online Recall Database

Detail of Recall

Type of Product:Device
Medsafe Reference:21800
Brand Name:Cleveland CT
Model:
Affected:Brilliance iCT SP (728311), Brilliance iCT (728306) Running software version: 4.1.6
Software version:
Recalling Organisation:Philips New Zealand Commercial Limited
Level 3
123 Carlton Gore Road
Newmarket
AUCKLAND 1023
Contact Information:0800 251 400
Manufacturer:Philips Medical Systems
Issue:During a bolus tracking procedure: If the operator sets the ROI on the locator slice and then presses GO to initiate the tracker scans, the following message may display: Scan Parameters Exceeds System resources. If the message is displayed, the system will fail to proceed with the tracker scan.
Recall action type:Correction
Recall action:Manufacturer to issue advice regarding use
Level of recall:Hospital/Pharmacy/Laboratory
Date Commenced:9/8/2017
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