Database updated: 27 October 2026
Safety Information
Medsafe Online Recall Database
Detail of Recall
| Type of Product: | Device |
| Medsafe Reference: | 21735 |
| Brand Name: | Pro BP Handheld BP Device |
| Model: | |
| Affected: | Serial Numbers (21)12150001 - (21)12150500 |
| Software version: | |
| Recalling Organisation: | Ebos Group Ltd 108 Wrights Road Addington Christchurch |
| Contact Information: | 0800 18 17 16 |
| Manufacturer: | Welch Allyn Inc |
| Issue: | The manufacturer has been made aware of an issue which could potentially affect the ProBP 2400 Digital Blood Pressure. As a result of a defective electrical component in the battery charging circuit, when the ProBP 2400 is connected to the external power supply/battery charger, a potential over-voltage battery charging condition may occur. This potential defect resides with the device, not the battery. The over-voltage condition can result in high NiMH battery temperatures that, in some cases, can reach levels sufficient to cause melting of the plastic (ABS) battery door and other adjacent plastic and foam device components. |
| Recall action type: | Recall |
| Recall action: | Product to be exchanged |
| Level of recall: | Hospital/Pharmacy/Laboratory |
| Date Commenced: | 28/7/2017 |
