Database updated: 27 October 2026

Safety Information

Medsafe Online Recall Database

Detail of Recall

Type of Product:Device
Medsafe Reference:21655
Brand Name:MOSAIQ
Model:
Affected:Treating on linear accelerators with the RATM license
Software version:
Recalling Organisation:Elekta Pty Limited - New Zealand Branch
Suite 302, Geyser Building, 100 Parnell Road
Parnell
AUCKLAND 1052
Contact Information:0273-544-793
Manufacturer:
Issue:Elekta has become aware of the potential for incorrect characterization of couch values, which would lead to incorrect table movement when using Couch Move Assistant (CMA) feature in MOSAIQ .
Recall action type:Correction
Recall action:Manufacturer to issue advice regarding use
Level of recall:Hospital/Pharmacy/Laboratory
Date Commenced:4/7/2017
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