Database updated: 27 October 2026
Safety Information
Medsafe Online Recall Database
Detail of Recall
| Type of Product: | Device |
| Medsafe Reference: | 21595 |
| Brand Name: | Sensis / Sensis Lite |
| Model: | |
| Affected: | Utilizing Windows XP and Windows 7 operating systems |
| Software version: | |
| Recalling Organisation: | Siemens Healthcare (NZ) Ltd Millennium Centre, Part Level 2, Building A 600 Great South Road Ellerslie AUCKLAND 1051 |
| Contact Information: | 0800 310 300 |
| Manufacturer: | Siemens Healthcare GmbH |
| Brand Name: | Artis Q, Q.zen, zeego, zee systems |
| Model: | |
| Affected: | Utilizing Windows XP and Windows 7 operating systems |
| Software version: | |
| Recalling Organisation: | Siemens Healthcare (NZ) Ltd Millennium Centre, Part Level 2, Building A 600 Great South Road Ellerslie AUCKLAND 1051 |
| Contact Information: | 0800 310 300 |
| Manufacturer: | Siemens Healthcare GmbH |
| Brand Name: | Artis one |
| Model: | |
| Affected: | Utilizing Windows XP and Windows 7 operating systems |
| Software version: | |
| Recalling Organisation: | Siemens Healthcare (NZ) Ltd Millennium Centre, Part Level 2, Building A 600 Great South Road Ellerslie AUCKLAND 1051 |
| Contact Information: | 0800 310 300 |
| Manufacturer: | Siemens Shenzhen Magnetic Resonance Ltd |
| Brand Name: | ARCADIS Avantic/Orbic/Varic, Cios Connect & Siremobile Compact |
| Model: | |
| Affected: | Utilizing Windows XP and Windows 7 operating systems |
| Software version: | |
| Recalling Organisation: | Siemens Healthcare (NZ) Ltd Millennium Centre, Part Level 2, Building A 600 Great South Road Ellerslie AUCKLAND 1051 |
| Contact Information: | 0800 310 300 |
| Manufacturer: | Siemens Healthcare GmbH |
| Issue: | The WannaCry ransomware attack was a worldwide cyberattack by the WannaCry ransomware cryptoworm, which targeted computers running the Microsoft Windows operating system by encrypting data and demanding ransom payments in the Bitcoin cryptocurrency. Many of the systems are utilizing Windows XP and Windows 7 operating systems and therefore are at risk from WannaCry virus. The manufacturer has released security patches as correction to address this issue, however the medical device is still performing according to its specifications and security patches are only cybersecurity enhancements. |
| Recall action type: | Correction |
| Recall action: | Software to be upgraded |
| Level of recall: | Hospital/Pharmacy/Laboratory |
| Date Commenced: | 28/6/2017 |
