Database updated: 27 October 2026
Safety Information
Medsafe Online Recall Database
Detail of Recall
| Type of Product: | Device |
| Medsafe Reference: | 21582 |
| Brand Name: | Sysmex XN 10 and Xn 20 |
| Model: | |
| Affected: | XN-10: all instruments, XN-20: all instruments |
| Software version: | |
| Recalling Organisation: | Roche Diagnostics (NZ) Ltd 15 Rakino Way Mt Wellington AUCKLAND 1644 |
| Contact Information: | 0800 363 622 |
| Manufacturer: | Sysmex Corporation |
| Issue: | The manufacturer has informed that misalignment of the protective sheet on Sysmex XN-10 and XN-20 analysers may lead to salt deposits, which could potentially build-up on the electronic components. In rare circumstances, this salt deposit build-up over time may become an internal combustion hazard. |
| Recall action type: | Correction |
| Recall action: | Manufacturer to issue advice regarding use |
| Level of recall: | Hospital/Pharmacy/Laboratory |
| Date Commenced: | 23/6/2017 |
