Database updated: 27 October 2026
Safety Information
Medsafe Online Recall Database
Detail of Recall
| Type of Product: | Device |
| Medsafe Reference: | 21572 |
| Brand Name: | Sysmex CA-600 series system |
| Model: | |
| Affected: | Sysmex CA-620 and Sysmex CA-660 |
| Software version: | |
| Recalling Organisation: | Siemens Healthcare (NZ) Ltd Millennium Centre, Part Level 2, Building A 600 Great South Road Ellerslie AUCKLAND 1051 |
| Contact Information: | 0800 310 300 |
| Manufacturer: | Sysmex Corporation |
| Issue: | Under rare circumstances there is a potential that the system might fail to alert the operator about an individual Sample ID No. assigned to multiple patient measurement results when using the built-in barcode scanner. Under very rare circumstances this may lead to an incorrect diagnostic and patient treatment decision due to potential of a mismatched result for the patient. |
| Recall action type: | Correction |
| Recall action: | Manufacturer to issue advice regarding use |
| Level of recall: | Hospital/Pharmacy/Laboratory |
| Date Commenced: | 22/6/2017 |
