Database updated: 27 October 2026
Safety Information
Medsafe Online Recall Database
Detail of Recall
| Type of Product: | Device |
| Medsafe Reference: | 21478 |
| Brand Name: | Natus - Phototherapy unit |
| Model: | |
| Affected: | serial numbers are 17746 & 17747, 17752 |
| Software version: | |
| Recalling Organisation: | Paragon Medical Ltd t/a LR Instruments and Scanmedics Immulab & Insight Surgical Level 2 Bldg. 5 60 Highbrook Drive East Tamaki Auckland 2013 |
| Contact Information: | 0800 150 030 |
| Manufacturer: | Natus Medical Incorporated |
| Issue: | The manufacturer is replacing all the earlier generation neoBLUE 2 lights which will eliminate the possibility that a neoBLUE light may have a replacement board installed which allows it to be used at a higher overall light intensity than the devices were originally cleared to deliver. |
| Recall action type: | Recall |
| Recall action: | Product to be exchanged |
| Level of recall: | Hospital/Pharmacy/Laboratory |
| Date Commenced: | 13/6/2017 |
