Database updated: 27 October 2026

Safety Information

Medsafe Online Recall Database

Detail of Recall

Type of Product:Device
Medsafe Reference:21356
Brand Name:Medical Intelligence HexaPOD evo RT System
Model:
Affected:Hexapod IGUIDE 2.1, IGUIDE 2.2
Software version:
Recalling Organisation:Elekta Pty Limited - New Zealand Branch
Suite 302, Geyser Building, 100 Parnell Road
Parnell
AUCKLAND 1052
Contact Information:0273-544-793
Manufacturer:Medical Intelligence Medizintechnik GmbH
Issue:If by mistake the initial pre-treatment imaging was performed BEFORE the HexaPOD was moved to the DRIVE (START) position, iGUIDE offers the possibility to branch into a specific catch-up workflow, which was implemented to use the initial scan data. This should avoid the need to redo imaging with HexaPOD in DRIVE (START) position. In this scenario the software may prompt you several times to move the HexaPOD to its DRIVE (START) position.
Recall action type:Correction
Recall action:Software to be upgraded
Level of recall:Hospital/Pharmacy/Laboratory
Date Commenced:28/4/2017
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