Database updated: 27 October 2026

Safety Information

Medsafe Online Recall Database

Detail of Recall

Type of Product:Device
Medsafe Reference:21294
Brand Name:Dimension EXL Troponin I & Dimension Vista Digoxin, Estradiol, Ferritin, Prolactin and Thyroid Stimulating Hormone
Model:Thyroid Stimulating Hormone (TSHL), LOCI Free Thyroxine (FT4L), Thyroid Stimulating Hormone (TSH), Cardiac Troponin I (CTNI), Mass creatine kinase MB isoenzyme (MMB), Sirolimus (SIRO), All lots (including all future lots until Instructions For Use update)
Affected:DM Troponin I (TNI), DV Digoxin (DIGXN), DV Estradiol (E2), DV Ferritin (FERR), DV Prolactin (PRL), DV Thyroid Stimulating Hormone (TSH) All lots including all future lots until instructions of use is updated
Software version:
Recalling Organisation:Siemens Healthcare (NZ) Ltd
Millennium Centre, Part Level 2, Building A
600 Great South Road
Ellerslie
AUCKLAND 1051
Contact Information:0800 310 300
Manufacturer:Siemens Healthcare Diagnostics Inc
Issue:Update 23 October 2017 to March 2017 Urgent Recall for Product Correction regarding incorrect units for biotin listed in the Non-Interfering Substances section of select Instructions for Use in Dimension® and Dimension Vista® assays. Ongoing investigation has identified the following new information regarding biotin interference:
1. Biotin interference limits are incorrectly listed in the Instructions for Use (IFU) for the following assays: Dimension TSHL, Dimension FT4L and Dimension Vista TSH. Concentrations of biotin above the concentration listed in Table 2 in the Revised Biotin Non-Interference column can potentially result in interference >10%.
2. The Dimension Vista CTNI, MMB, and Dimension SIRO method IFUs do not contain biotin interference information. Concentrations of biotin above the concentration in the Revised Biotin Non-Interference column can potentially result in interference >10%.
Recall action type:Correction
Recall action:Manufacturer to issue advice regarding use
Level of recall:Hospital/Pharmacy/Laboratory
Date Commenced:24/10/2017
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