Database updated: 27 October 2026

Safety Information

Medsafe Online Recall Database

Detail of Recall

Type of Product:Device
Medsafe Reference:21236
Brand Name:Ultrasound system, imaging, cardiovascular
Model:
Affected:Vivid E95/E90/E80 with software version 201, revision 54.0 and 61.0, Vivid S70/S60 with software version 201, revision 55.0 and 63.0, Vivid S70N/S60N with software version 201, revision 63.0
Software version:
Recalling Organisation:GE Healthcare Limited
Level 7, Vero Centre
48 Shortland St
Auckland 1010
Contact Information:0800 659 465
Manufacturer:GE Vingmed Ultrasound AS
Issue:The manufacturer has become aware of an issue where a patient other than the intended is incorrectly selected by the operator in situations where DICOM Worklist search response time is slow. This issue is limited to certain Vivid Ultrasound systems and can result in the incorrect patient information showing on the screen during the exam. If not detected by the operator, images from the actual (intended) patient will be stored under the incorrect patient after the exam.
Recall action type:Correction
Recall action:Software to be upgraded
Level of recall:Hospital/Pharmacy/Laboratory
Date Commenced:20/3/2017
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