Database updated: 27 October 2026
Safety Information
Medsafe Online Recall Database
Detail of Recall
| Type of Product: | Device |
| Medsafe Reference: | 21139 |
| Brand Name: | Siemens Linear Accelerator ARTISTE |
| Model: | |
| Affected: | ARTISTE, ONCOR and PRIMUS running Control Console software version 13.0.302 |
| Software version: | |
| Recalling Organisation: | Siemens Healthcare (NZ) Ltd Millennium Centre, Part Level 2, Building A 600 Great South Road Ellerslie AUCKLAND 1051 |
| Contact Information: | 0800 310 300 |
| Manufacturer: | Siemens AG |
| Issue: | There is a risk of collision when delivering automatically sequenced treatments with automatic movements of the gantry and /or the treatment table. |
| Recall action type: | Correction |
| Recall action: | Software to be upgraded |
| Level of recall: | Hospital/Pharmacy/Laboratory |
| Date Commenced: | 23/2/2017 |
