Database updated: 27 October 2026

Safety Information

Medsafe Online Recall Database

Detail of Recall

Type of Product:Device
Medsafe Reference:21110
Brand Name:Artis Q, Q.zen, zeego, zee systems
Model:
Affected: 10094135, 10094137, 10094139, 10094141, 10280959, 10848280, 10848281, 10848282, 10848283, 10848353, 10848355 with software versions VC14, VC21, VD10, VD11 and VE10
Software version:
Recalling Organisation:Siemens Healthcare (NZ) Ltd
Millennium Centre, Part Level 2, Building A
600 Great South Road
Ellerslie
AUCKLAND 1051
Contact Information:0800 310 300
Manufacturer:Siemens Healthcare GmbH
Issue:Addendum to Operator Manual – the manufacturer has found that existing system function is not fully described in the operating instructions. The function concerned may allow user to complete a treatment or diagnosis despite a defective focus.
Recall action type:Correction
Recall action:Instructions for use to be updated
Level of recall:Hospital/Pharmacy/Laboratory
Date Commenced:14/2/2017
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