Database updated: 27 October 2026
Safety Information
Medsafe Online Recall Database
Detail of Recall
| Type of Product: | Device |
| Medsafe Reference: | 21018 |
| Brand Name: | Philips PIIC iX Central System |
| Model: | |
| Affected: | Cisco 3850 layer 3 switch |
| Software version: | |
| Recalling Organisation: | Philips New Zealand Commercial Limited Level 3 123 Carlton Gore Road Newmarket AUCKLAND 1023 |
| Contact Information: | 0800 251 400 |
| Manufacturer: | Philips Medical Systems |
| Issue: | When the InfiniBand cable is used with the Cisco 3850 switch, the interface is set to err-disable when the cable is inserted. The port will then not work properly which is detected during Test and Inspection at the time of installation. If the issue occurs after installation, for example if the cable is disconnected/reconnected or if the switch reboots, a loss of traffic will occur. As a result, your monitoring solution may experience a loss of centralized monitoring. |
| Recall action type: | Correction |
| Recall action: | Manufacturer to issue advice regarding use |
| Level of recall: | Hospital/Pharmacy/Laboratory |
| Date Commenced: | 17/1/2017 |
