Database updated: 24 October 2025
Safety Information
Medsafe Online Recall Database
Detail of Recall
| Type of Product: | Device |
| Medsafe Reference: | 20957 |
| Brand Name: | Nortec patient lifting sling |
| Model: | |
| Affected: | Keyhole clip |
| Software version: | |
| Recalling Organisation: | Zenitec Holdings Ltd 135-137 Ettrick St Invercargill 9840 |
| Contact Information: | |
| Manufacturer: | Zenitec Holdings Ltd |
| Brand Name: | Nortec patient stand-up sling |
| Model: | |
| Affected: | Keyhole Clip |
| Software version: | |
| Recalling Organisation: | Zenitec Holdings Ltd 135-137 Ettrick St Invercargill 9840 |
| Contact Information: | |
| Manufacturer: | Zenitec Holdings Ltd |
| Issue: | There have been four recorded cases of failure of the keyhole clip that attaches a sling to a pivot framed hoist. These keyhole clips are the black plastic component this is attached to the sling by means of a webbing strap threaded through a slot. The affected clips have all broken at the slot. The fault has been tracked to two batches of product which were made with incorrect machine settings by the clip manufacturer. |
| Recall action type: | Recall |
| Recall action: | Product to be exchanged |
| Level of recall: | Public Recall |
| Date Commenced: | 18/1/2017 |
| Additional Information: | www.medsafe.govt.nz/hot/RecallActionNoticesNew/20957.asp |
