Database updated: 27 October 2026

Safety Information

Medsafe Online Recall Database

Detail of Recall

Type of Product:Device
Medsafe Reference:20927
Brand Name:Medtronic Amplia CRT-D Sure Scan
Model:DTM2D1
Affected:
Software version:
Recalling Organisation:Medtronic New Zealand Limited
Unit 16 Mezzanine Level
5 Gloucester Park Road
Onehunga
AUCKLAND
Contact Information:0800 377 807
Manufacturer:Medtronic Inc
Brand Name:Medtronic Amplia CRT-D Surescan
Model:DTMB2D4
Affected:
Software version:
Recalling Organisation:Medtronic New Zealand Limited
Unit 16 Mezzanine Level
5 Gloucester Park Road
Onehunga
AUCKLAND
Contact Information:0800 377 807
Manufacturer:Medtronic Inc
Brand Name:Medtronic Amplia MRI Quad CRT-D SureScan
Model:DTMB2QQ
Affected:
Software version:
Recalling Organisation:Medtronic New Zealand Limited
Unit 16 Mezzanine Level
5 Gloucester Park Road
Onehunga
AUCKLAND
Contact Information:0800 377 807
Manufacturer:Medtronic Inc
Brand Name:Medtronic Claria MRI CRT-D SureScan
Model: DTMA2D1
Affected:
Software version:
Recalling Organisation:Medtronic New Zealand Limited
Unit 16 Mezzanine Level
5 Gloucester Park Road
Onehunga
AUCKLAND
Contact Information:0800 377 807
Manufacturer:Medtronic Inc
Brand Name:Medtronic Claria MRI CRT-D SureScan
Model:DTMA2D4
Affected:
Software version:
Recalling Organisation:Medtronic New Zealand Limited
Unit 16 Mezzanine Level
5 Gloucester Park Road
Onehunga
AUCKLAND
Contact Information:0800 377 807
Manufacturer:Medtronic Inc
Brand Name:Medtronic Claria MRI QUAD CRT-D SureScan
Model:DTMA2Q1
Affected:
Software version:
Recalling Organisation:Medtronic New Zealand Limited
Unit 16 Mezzanine Level
5 Gloucester Park Road
Onehunga
AUCKLAND
Contact Information:0800 377 807
Manufacturer:Medtronic Inc
Brand Name:Medtronic Claria MRI Quad CRT-D sureScan
Model:DTMA2QQ
Affected:
Software version:
Recalling Organisation:Medtronic New Zealand Limited
Unit 16 Mezzanine Level
5 Gloucester Park Road
Onehunga
AUCKLAND
Contact Information:0800 377 807
Manufacturer:Medtronic Inc
Issue:Phase 1: Manufacturer has identified a device software issue that may occur with all models of Claria MRI CRT-D SureScan and Amplia MRI CRT-D SureScan devices. The issue is a loss of LV pacing that occurs following a specific device programming sequence. As of November 10 , 2016, the manufacturer has observed an overall occurrence rate of 0.38%. But all tachyarrhythmia detection and therapy features remain fully operational. The software issue can be corrected by re-programming the device.
The manufacturerwill also address an unrelated transient mode switch behaviour that may occur in MRI Quadripolar CRT-D device models (Claria MRI™, Amplia MRI™ and Compia MRI™).
Phase 2: A software update is being developed to address this issue and will be communicated to clinicians once it becomes available
The updated software (SW034 Software Version 8.2) is now available to correct the Issue 1 in the affected Claria MRI and Amplia MRI CRT-D SureScan devices.
Recall action type:Correction
Recall action:Software to be upgraded
Level of recall:Hospital/Pharmacy/Laboratory
Date Commenced:8/12/2016
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