Database updated: 27 October 2026
Safety Information
Medsafe Online Recall Database
Detail of Recall
| Type of Product: | Device |
| Medsafe Reference: | 20858 |
| Brand Name: | Siemens Artis Q, Q.zen, zeego, zee systems |
| Model: | |
| Affected: | Artis zee with SW versions VC21C, VD11 and Megalix Cat+ X-ray tubes - Lot numbers 10280959, 10094139, 10094141, 10094135, 10094137 |
| Software version: | |
| Recalling Organisation: | Siemens Healthcare (NZ) Ltd Millennium Centre, Part Level 2, Building A 600 Great South Road Ellerslie AUCKLAND 1051 |
| Contact Information: | 0800 310 300 |
| Manufacturer: | Siemens Healthcare GmbH |
| Issue: | For Artis systems with software version VC21C, VD11, and Megalix Cat+ X-ray tubes, the semi-automatic focus switch may in cases of a special type of defect in foci small and micro (if present), not work as intended when pressing the footswitch multiple times. This special type of focus defect, that causes the failure of the semi-automated focus switch, becomes more likely as the service life of the X-ray tube increases. |
| Recall action type: | Correction |
| Recall action: | Software to be upgraded |
| Level of recall: | Hospital/Pharmacy/Laboratory |
| Date Commenced: | 23/11/2016 |





